Here at The Electric Scooters Company, we are committed to 100% customer satisfaction. On all orders, we wish you to have a excellent experience with us, but on the odd occasion that your item is defective, damaged or if you received the wrong item we will be happy to accept returns within 14 days of the item being delivered.

 The Item must be in original sale condition (unused, with all original packaging). Shipping costs from online purchase is non refundable. Buyer is required to afford the return cost.

Please contact us at [email protected] within 24 hours of delivery if there is any issue with your order and we will attempt to resolve it for you.