1) How long will it take to get my order?

Due to these unprecedented circumstances, deliveries across the world have been delayed. Here at The Electric Scooters Company, we try our best to get our products to you as fast as possible. All orders are dispatched by furthest 1-2 working days. After dispatch, delivery can take from 3-7 days.

Sorry for any inconvenience this may cause. We thank you for your patience.

2) "The item I ordered is faulty/damaged"

Please provide us pictures and details of the problem and we will deal with your request as soon as possible. Email us at [email protected] within 24 hours of delivery.